Visit Requests
The visit request system in CareLog allows family members to request visits with their linked patients.
Overview
Visit requests enable:
- Family members to request patient visits
- Hospital staff to manage visit schedules
- Visit tracking and history
- Patient care coordination
Requesting Visits
For Family Members
- Log in as Family Member
- Navigate to Linked Patients section
- Select the patient you want to visit
- Click Request Visit
- Fill in visit details:
- Preferred visit date
- Time preference
- Reason for visit
- Special requirements
- Submit request
Visit Request Information
Each visit request includes:
- Family Member: Who is requesting the visit
- Patient: Who will be visited
- Requested Date: Preferred visit date
- Time: Preferred visit time
- Reason: Purpose of the visit
- Status: Pending, Approved, Completed, or Declined
- Notes: Additional information
Visit Request Statuses
Pending
- Initial status for new requests
- Awaiting staff approval
- Family member notified of submission
Approved
- Staff has approved the visit
- Scheduled for specific date/time
- Family member can proceed with visit
Completed
- Visit has occurred
- Part of visit history
- May include visit notes
Declined
- Visit request was not approved
- Reason may be provided
- Can submit new request if appropriate
Managing Visit Requests
For Hospital Staff (Admin/Nurse)
Review Requests:
- View all pending visit requests
- Check patient condition and visiting policy
- Review family member relationship
- Assess visit appropriateness
Approve/Decline:
- Approve suitable visit requests
- Decline if patient condition requires rest
- Add notes explaining decision
- Notify family member of decision
Schedule Visits:
- Coordinate visit timing
- Ensure patient availability
- Consider hospital visiting hours
- Manage visit duration
Visit Guidelines
Visiting Hours
- Standard visiting hours apply
- Special arrangements for critical patients
- Respect patient rest periods
- Follow hospital policies
Visit Restrictions
Visits may be restricted based on:
- Patient medical condition
- Infection control requirements
- Patient preferences
- Hospital capacity
- Emergency situations
Visit Duration
- Standard visits: 30-60 minutes
- Extended visits may be approved
- Flexible for end-of-life care
- Patient comfort prioritized
Best Practices
For Family Members
- Submit visit requests in advance
- Provide clear reason for visit
- Respect approved visit times
- Follow hospital visiting policies
- Cancel requests if unable to attend
For Hospital Staff
- Review requests promptly
- Communicate clearly with family members
- Consider patient well-being
- Document visit decisions
- Coordinate with medical team
Privacy Considerations
Family members can:
- Only request visits for linked patients
- Must be properly linked by admin
- Respect patient privacy during visits
- Follow confidentiality guidelines
Integration with Other Systems
Patient Records
Visit requests are linked to:
- Patient profiles
- Family member accounts
- Patient medical status
- Visit history
Notifications
Notifications sent for:
- New visit requests (to staff)
- Visit approval/decline (to family)
- Visit reminders
- Schedule changes
Visit History
Tracking
System maintains:
- Complete visit request history
- Approved and completed visits
- Declined requests with reasons
- Visit frequency tracking
Reports
Admins can view:
- Visit statistics
- Family engagement metrics
- Visit patterns
- Patient family interactions
Special Circumstances
Emergency Visits
- Expedited approval process
- Flexible visiting hours
- Extended visit duration
- Multiple family members allowed
Virtual Visits
- Video call arrangements (if supported)
- Remote family engagement
- Technology-assisted visits
- Scheduling coordination
Compliance
Visit request system supports:
- Hospital visiting policies
- Patient rights
- Family engagement guidelines
- Privacy regulations